Mon - Sat 09:00AM - 06:00PM | Sun 10:00AM - 06:00PM

Lunch Time 1PM to 2PM - (Friday 1PM to 3PM)

Mon - Sat 09:00AM - 06:00PM | Sun 10:00AM - 06:00PM

Lunch Time 1PM to 2PM - (Firday 1PM to 3PM)

Customer Satisfaction Survey (CSI)

SERVICE INITIATION

Timeliness of handover process from Reception to Delivery. *

SERVICE ADVISOR

Attention and Courtesy of Service Advisor. And responsiveness to your query. *

DEALER FACILITY

Convenience of finding Customer Service Facilities (Customer lounge, washrooms, parts/cashier counter, etc.) and cleanliness of the dealership *

SERVICE QUALITY

Did the service center deliver your vehicle at promised delivery time. *
How do you rate the overall quality of repair work performed on your vehicle. *

VEHICLE DELIVERY PROCESS

Timeliness of vehicle delivery process (time waiting to be attended, completing paperwork and picking up vehicle) *

LOYALTY TOWARDS SERVICE

Please rate how likely you rate the quality of car serviced at this Toyota Dealership and would you recommend others in the future to us. *
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