Customer Relations
At Toyota Walton Motors, we’ve established a high standard for customer facilitation, ensuring that all our processes and interactions are thoroughly customer-centric. Our commitment to quality service and effective communication consistently leaves a lasting positive impact on our customers.
This year, we’re aiming to go beyond our reputation for delivering quality services by fostering a deeper sense of belonging for our customers. Our goal is to create a perception that whenever they reach out to Toyota Walton Motors, their concerns will be promptly and effectively addressed, providing them with peace of mind.
To further enhance our customer experience, we’re introducing new forums, including blogs, where customers can share their experiences. They can praise excellent service providers or alert us to areas needing improvement. By fostering this feedback loop, we aim to continuously improve customer satisfaction and ensure that we consistently meet and exceed expectations.
Basic Customer Relations Philosophy
Satisfy customers through swift, sure and fair handling of customers Inquiry and complaints and contain to earn the trust of society as a company.
Quality Assurance
Quality isn’t just a result. Its part of everything we do at Toyota. Starting with hand-selecting the right people to undertake the sketching of a car, right through to materials, the build and the delivery. And it never stops. Because the only way to ensure that you experience quality every time you sit in a Toyota is to ask ourselves, “how can we make this even better?”
Kaizen
- Direct: 03041110807
- UAN: 042111008009 Ext: 161 & 163
- Email: customer.relations@toyotawalton.com
